Refund/Cancellation Policy

Magiccall reserves the right to refuse/cancel a membership in any of Magiccall mobile apps. If Magiccall refuses a new or renewing membership, users will be offered a refund. This policy is a part of the terms of usage of Magiccall mobile apps.

Cancellation by user:

User cancellations received within 7 days of registration may be eligible to receive a full refund .However, top up & credits purchased are non refundable. Cancellations received after the stated deadline will not be eligible for a refund. Cancellations will be accepted via e-mail at blackngreenbng5@gmail.com , and must be received within the stated cancellation deadline.

A user understands that in case of cancellation of paid services, all premium features of the user will be discontinued, this may lead to irretrievable loss of data applicable in the premium features. All refund requests must be made by the user. Refund requests must include the contact number with country code and the Google play order Id against which refund is sought.

Refunds will be credited back to the original credit card used for payment. These above policies apply to all Magiccall mobile apps unless otherwise specified in the corresponding website.

Magiccall - Refund/Return Policy

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Products which are software or downloadable from any Magiccall website or provided media (CD ROM, Memory Drives, etc) or credits are non-refundable.